Makenna Potock
Weirton,WV
Summary
Early-career restaurant team member with experience as a hostess, server, and expo runner. Skilled in customer service, time management, and cash handling, with a strong focus on order accuracy and smooth service. Recognized for coordinating with servers, kitchen staff, and guests to keep operations organized and efficient.
Overview
1
1
year of professional experience
Work History
Hostess
Primanti Brothers
Weirton, West Virginia
06.2025 - 08.2026
- Welcomed guests with friendly service, enhancing overall dining experience at Primanti Brothers.
- Managed waitlist and arranged guest seating to ensure smooth table flow and timely service.
- Answered phone calls and processed reservation requests in a professional manner.
- Coordinated with servers and kitchen staff to meet seating needs and optimize guest satisfaction.
Server
Primanti Brothers
Weirton, West Virginia
06.2025 - 08.2026
- Recorded food and drink orders efficiently using POS system to ensure timely service.
- Coordinated orders with kitchen and bar staff.
- Processed payments and managed cash, card, and receipts with attention to accuracy.
- Kept tables, dining areas, and service stations clean and organized to enhance guest experience.
- Supported teammates during busy shifts to ensure smooth operations. during rush periods and supported smooth service.
Expo Runner
Primanti Brothers
Weirton, West Virginia
06.2025 - 08.2026
- Delivered plated orders from line to dining room and pickup stations.
- Monitored order flow and cleared completed plates from expo line.
- Organized trays, condiments, and utensils for fast guest service.
- Maintained clean expo area and restocked service supplies throughout shift.
- Communicated order updates with cooks, servers, and hosts.
Education
High School Diploma -
Weir High School
Weirton, WV04-2026
Skills
- Order management
- Order verification
- Customer service
- Guest relations
- Cash handling
- Time management
- Team coordination
Timeline
Hostess
Primanti Brothers
06.2025 - 08.2026
Server
Primanti Brothers
06.2025 - 08.2026
Expo Runner
Primanti Brothers
06.2025 - 08.2026
High School Diploma -
Weir High School