Makenna Simpson
Hazard Community And Technical College
Hazard,KY
5
years of professional experience
Organized and proactive receptionist with experience in coordinating appointment scheduling and enhancing office workflows. Known for exceptional telephone skills and attention to detail, committed to implementing efficient systems that improve operational efficiency.
Work History
Receptionist
2 Years 3 Months- Managed front desk operations, ensuring smooth visitor check-in processes.
- Coordinated appointment scheduling for staff, optimizing office workflow.
- Maintained accurate records of customers and scheduled appointment times.
- Assisted in the implementation of new filing systems to enhance document retrieval efficiency.
Cashier
9 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions accurately using point-of-sale system.
- Assisted in training new cashiers on register operation and customer service protocols.
- Implemented cash-handling procedures to minimize discrepancies and enhance accuracy.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Cosmetology
High School Diploma
Skills
Organizational skills
Telephone skills
Communication skills
Customer/Client relations
Client relations
Appointment scheduling
Telephone etiquette
Record management
Timeline
Receptionist
Hazard Community And Technical College
02.2024 - 05.2026Read More
Cashier
Kentucky Fried Chicken
09.2021 - 06.2022Read More
Hazard Community And Technical College
Associate of Science from Cosmetology
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Hazard High School
High School Diploma
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