Makenna Townsley
Monroe,OH
Summary
Driven Sales Associate with proven expertise in customer service and problem-solving skills honed at Yankee Candle Company. Excelled in communication and enhancing customer satisfaction through great service. Demonstrated a professional demeanor and effective teamwork, contributing to efficient store operations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Yankee Candle Company
03.2022 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
11th Grade High School -
Monroe High School
Monroe05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Professional demeanor
- Excellent communication skills
- Reliable and punctual
Timeline
Sales Associate
Yankee Candle Company
03.2022 - 11.2024
11th Grade High School -
Monroe High School
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