Summary
Overview
Work History
Education
Skills
Timeline
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Makenzi Alvarado

Dacula,GA

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Dermani Med Spa
Buford, Georgia
12.2021 - 07.2024
  • Greeted clients, delivering exceptional customer service to enhance client experience.
  • Answered multi-line phone systems and responded to client inquiries.
  • Scheduled and confirmed appointments.
  • Processed payments and maintained accurate client records, ensuring smooth transaction flow.
  • Assisted with daily office operations, streamlining processes to support efficient workflow.

Veterinary Technician

McGinnis Pet Hospital
Alpharetta, Georgia
09.2020 - 07.2021
  • Assisted veterinarians in performing examinations and medical procedures to ensure optimal animal care.
  • Monitored and provided care for animals pre- and post-treatment to support recovery and well-being.
  • Educated pet owners on medications and aftercare instructions to promote compliance and improve pet health outcomes.
  • Maintained cleanliness and organization of treatment areas.
  • Kept accurate medical records.

Sales Associate

HomeGoods
Dawsonville, Georgia
02.2017 - 09.2020
  • Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
  • Helped customers with inquiries and purchases
  • Assisted customers.
  • Operated cash registers.
  • Contributed to daily sales goals by actively engaging customers and promoting products.

Education

High School Diploma -

Lumpkin County High School
Dahlonega, GA

Skills

  • Customer Service
  • Front Desk Operations
  • Appointment Scheduling
  • Cash Handling & Payment Processing
  • Telephone & Email Communication
  • Organization and Time Management
  • Microsoft Office

Timeline

Front Desk Receptionist

Dermani Med Spa
12.2021 - 07.2024

Veterinary Technician

McGinnis Pet Hospital
09.2020 - 07.2021

Sales Associate

HomeGoods
02.2017 - 09.2020

High School Diploma -

Lumpkin County High School
Makenzi Alvarado