Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makenzi Montelongo

Salt Lake City

Summary

Results-driven and highly motivated professional with 5 years of experience in the financial/mortgage/customer service industry. Proven ability to manage multiple responsibilities, collaborate with cross-functional teams, and consistently meet deadlines in fast-paced environments. Strong problem-solving skills, excellent attention to detail, and a commitment to delivering high-quality work. Adept at building and maintaining relationships with clients, and colleagues. Highly adaptable, quick to learn new systems and processes, and dedicated to continuous professional development.

Overview

3
3
years of professional experience

Work History

Recreation Lending Loan Processor

Merrick Bank
02.2022 - 09.2022

The Loan Analyst I is responsible for properly managing credit risk and the Bank’s financial exposure through effective implementation of Recreation Lending policy and Procedures. The Loan Analyst position will report to the Assistant Credit Manager and will work with the various internal groups to ensure that Bank requirements are met and fulfilled. Supports the overall direction of financial activities of the Department as well as Merrick Bank Corporation (the “Bank”) by performing, or assisting in the performance of, the primary duties listed below.

Essential Functions

  • Analyzed application and credit bureau information for credit worthiness and makes decisions to either approve or decline applications within the principles of Regulation B and Merrick Bank policy and procedure.
  • Evaluated requests for credit by gathering and reviewing financial and credit related information in order to make a determination of credit worthiness of individuals.
  • Utilizes the information provided by Applicants, Dealerships and credit bureau information provided in order to properly assess the risk associated with requests for credit and render an appropriate decision, while adhering to Bank and Department Policy as well as procedures.
  • Worked with establishing and maintaining positive working relationships with both external as well as internal stakeholders.
  • Keeps abreast of developments in relevant state and federal regulations, systems and procedures and makes appropriate recommendations for improving efficiency and compliance
  • Performs various other duties as assigned.

Post Closing Specialist

Guild Mortgage
02.2020 - 02.2022
  • Worked with various systems and reports to assure that all deficiencies are cleared.
  • Promptly obtained any documentation requested by investors or insuring/guaranty post-closing.
  • Scanned files into company archive within established company timeframes, to ensure timely delivery of loan files to investors.
  • Reviewed closed loan documents for accuracy in accordance with program guidelines.
  • Followed up on missing items and process trailing documents.
  • Obtained recording information and input same into system.
  • Worked with underwriters, processors and funders to resolve deficiencies and resolve future deficiencies.
  • Assured at all times compliance with all regulatory and governmental standards, guidelines, rules and regulations, and the applicable state regulatory authorities, and any applicable federal, state, and/or local ordinances, administrative regulations and statues.
  • Completed post closing audit to ensure all files are recordable and salable.
  • Audited loan documentation for all appropriate signatures/notarizations to ensure documents are compliant with state, lender, and investor requirements.
  • Shipped note packages to the various warehouses daily.
  • Logged in all closing packages upon arrival.
  • Disposed of closing packages after 90 days.

Education

High School Diploma -

Taylorsville High School
Taylorsville, UT
06-2018

Skills

  • Data entry
  • Teamwork and collaboration
  • Information verification
  • Regulatory compliance

Attention to detail

Dedicated work ethic

Processing procedures

Customer service

Timeline

Recreation Lending Loan Processor

Merrick Bank
02.2022 - 09.2022

Post Closing Specialist

Guild Mortgage
02.2020 - 02.2022

High School Diploma -

Taylorsville High School
Makenzi Montelongo