Makenzie Dopson
Woodlake,CA
Summary
Proven leader and dedicated professional with extensive experience in customer service and cash management, notably at Raising Cane's Restaurants. Excelled in enhancing customer satisfaction and streamlining financial transactions. Demonstrates exceptional work ethic, integrity, and empathy, driving significant improvements in operational efficiency and team productivity.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Raising Cane's Restaurants
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Manager
KTR Liquidations
06.2022 - 08.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate/Retail Cashier
DD's Discount
11.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Sequoia High School
Visalia, CA06-2021
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling and management
Timeline
Cashier
Raising Cane's Restaurants
02.2024 - Current
Manager
KTR Liquidations
06.2022 - 08.2023
Sales Associate/Retail Cashier
DD's Discount
11.2021 - 06.2022
High School Diploma -
Sequoia High School