MAKENZIE HAMILTON
Brookeland
Summary
Customer-focused professional with experience in hospitality management at Rayburn Resort. Expertise in Inventory Management and Health Code Compliance, driving sales through personalized service. Proven ability to maintain cleanliness and sanitation standards while fostering teamwork and collaboration.
Overview
6
6
years of professional experience
Work History
Beverage Cart Attendant
Rayburn Resort
09.2020 - Current
- Ensured clean and organized golf course facilities and equipment for optimal use.
- Facilitated golfer check-in and provided essential course information promptly.
- Performed routine maintenance on golf carts, ensuring smooth operational efficiency.
- Supported event logistics for tournaments, assisting in setup and breakdown tasks.
- Trained new staff on operational procedures and customer service excellence.
- Enhanced guest experience through implemented process improvements and efficient service.
Retail Sales Associate
Bed Bath & Beyond
09.2019 - 03.2020
- Enhanced customer satisfaction through tailored service and product suggestions.
- Streamlined inventory management, ensuring optimal stock levels and quick replenishment.
- Leveraged point-of-sale systems for efficient transactions and accurate customer data.
- Trained new team members on sales strategies and operational best practices.
- Resolved customer inquiries effectively, promoting a welcoming shopping atmosphere.
- Collaborated on promotional campaigns that significantly increased store traffic and sales.
Education
Business Marketing
Blinn Community College
College Station, TXSkills
- Excellent customer service
- Health code compliance
- Brand representation
- Teamwork and collaboration
- Cleanliness and sanitation
- Stock rotation
Timeline
Beverage Cart Attendant
Rayburn Resort
09.2020 - Current
Retail Sales Associate
Bed Bath & Beyond
09.2019 - 03.2020
Business Marketing
Blinn Community College