Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makenzie Jones

Barboursville,WV

Summary

Proven Sales Associate at JCPenney, adept in customer service and effective multitasking, significantly boosted monthly sales targets through exceptional communication and relationship-building. Skilled in cleanliness maintenance and customer service expertise, consistently enhancing customer satisfaction and store performance.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Hostess

Fly in Cafe

Cashier

Taco Bell

Sales Associate

JCPenney
06.2023 - Current
  • Arranged racks and shelves effectively to enhance store's visual impact.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Cabell Midland High School
Ona, WV
05.2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Greeting guests
  • Exceptional communication
  • Cleanliness maintenance
  • Complaint handling
  • Table bussing
  • Safe food handling
  • High volume dining

Certification

CPR CERTIFICATION

OSHA CERTIFICATION

Timeline

Sales Associate

JCPenney
06.2023 - Current

Hostess

Fly in Cafe

Cashier

Taco Bell

Cabell Midland High School
Makenzie Jones