Summary
Overview
Work History
Education
Skills
Timeline
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Makenzie Marsh

Winter Garden,FL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

4
4
years of professional experience

Work History

Disney College Program Intern

Disney
01.2023 - Current
    • Collaborated in professional team to solve workflow issues.
    • Built relationships with customers to encourage repeat business.
    • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
    • Analyzed problems and worked with teams to develop solutions.
    • Greeted customers entering store and responded promptly to customer needs.
    • Maintained clean, trash-free workspaces to maximize productivity and safety.
    • Developed and maintained positive relationships with customers to enhance service.

Barista Shift Lead

Red Owl Coffee
04.2021 - 01.2023
    • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
    • Controlled line and crowd with quick, efficient service.
    • Cleaned counters, machines, utensils, and seating areas daily.
    • Memorized ingredients and recipes for wide variety specialty drinks.
    • Served customers quickly and efficiently and created strategies to prevent delays.
    • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Cashier

Zaxbys
01.2020 - 11.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Education

High School Diploma -

Abraham Baldwin Agricultural College
Tifton, GA
05.2028

Skills

    • Strong teamwork
    • Multitasking capabilities
    • Training and development
    • Project management
    • Problem-solving abilities
    • Customer Service
      • Time Management
      • Inventory Management
      • Team Leadership
      • Cash Handling Proficiency
      • Bank Deposits
      • Safe Food Handling

Timeline

Disney College Program Intern

Disney
01.2023 - Current

Barista Shift Lead

Red Owl Coffee
04.2021 - 01.2023

Cashier

Zaxbys
01.2020 - 11.2021

High School Diploma -

Abraham Baldwin Agricultural College

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Makenzie Marsh