Makenzie Munoz
Spring Branch,TX
Summary
Dynamic and dedicated cashier with a proven track record at Spring Creek Garden Center, excelling in customer service and cash register operations. Recognized for building strong customer relationships and enhancing loyalty through exceptional assistance and product knowledge. Committed to maintaining high standards and mentoring new staff, ensuring a seamless retail experience.Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
1
1
year of professional experience
Work History
Cashier
Spring Creek Garden Center
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Smithson Valley High School
14001 TX-46, Spring Branch, TX 7807005-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Cash register operation
- Product knowledge
- POS systems
- Attention to detail
Timeline
Cashier
Spring Creek Garden Center
06.2024 - Current
Smithson Valley High School
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