Makenzie Watts
Council Bluffs,IA
Summary
Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Consumer Leading Sales Specialist
Advance America
02.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Compiled documentation necessary to successfully fund over 300 loans per month.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Generated numerous valuable leads through outbound phone calls to local consumers and businesses.
- Consulted with customers using positive communication and active listening skills, offering sound feedback and answering critical questions with effective solutions.
- Educated customers about Payday loan options, benefits and restrictions.
- Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with marketing team to develop successful marketing strategies.
Cashier
Family Fare
12.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Hy-Vee
07.2020 - 09.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Abraham Lincoln High School
Council Bluffs, IA05.2022
Skills
- Relationship Building
- Time Management
- Attention to Detail
- Multitasking
- Computer Skills
- Customer service and care
- Team Collaboration
- Cash Handling
- Closing Techniques
- Friendly, Positive Attitude
- Problem-Solving
- Dependable and Responsible
Timeline
Consumer Leading Sales Specialist
Advance America
02.2023 - Current
Cashier
Family Fare
12.2022 - 02.2023
Cashier
Hy-Vee
07.2020 - 09.2022
High School Diploma -
Abraham Lincoln High School