Makenzie Williams
Barnwell,SC
Summary
Skilled in multitasking and maintaining strong customer relationships, with a keen ability to adapt and solve problems efficiently. Demonstrates exceptional communication skills and a strong work ethic.
Highly motivated and outgoing Public Health graduate (May 2025) with strong communication and problem-solving skills. Experienced in customer service, leadership, and relationship-building through roles in retail, hospitality, and childcare. Certified in CPR, CNA, PCTA, and OSHA, demonstrating a solid foundation in healthcare knowledge. Results-oriented professional with experience in customer service and team collaboration. Known for strong multitasking and problem-solving skills, contributing to improved efficiency and exceptional guest experiences. Ready to deliver high-quality service and foster positive relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The Works Cycle
04.2025 - 08.2025
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized multi-line phone systems to efficiently handle incoming calls and direct them appropriately.
- Implemented improvements in workflow to enhance efficiency in front desk activities.
- Developed positive relationships with clients, fostering a welcoming environment at the front desk.
Server
Mac's Place
08.2024 - 08.2025
- Delivered high-quality service and maintained strong customer relationships.
- Assisted with order accuracy, sales promotions, and team collaboration.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
D1 Sport's Nutritionist Intern
College of Charleston
01.2025 - 05.2025
- Assessed the nutritional needs of special populations and provided tailored recommendations for optimal health maintenance.
- Assisted in developing nutrition plans for athletes to enhance performance.
- Gained insight into the intersection of healthcare, wellness, and sales.
- Educated clients on proper nutrition and supplement use.
Server
Bartaco
01.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided excellent customer service in a fast-paced environment.
- Built rapport with guests to enhance their dining experience.
- Managed multiple tables while maintaining strong attention to detail.
Babysitter
Facebook Groups
01.2022 - 07.2024
- Managed schedules, activities, and care for multiple children.
- Communicated effectively with parents to ensure the best care.
- Demonstrated responsibility, trustworthiness, and adaptability.
Shift Lead
My Sisters Cottage
08.2023 - 04.2024
- Led daily operations, assisting with sales and customer interactions.
- Trained and mentored new employees to improve efficiency and service.
- Developed problem-solving strategies to improve store performance.
Education
Bachelor of Arts - Public Health
College of Charleston
Charleston, SC05-2025
High School Diploma -
Barnwell High School
Barnwell, SC06-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Verbal/written communication
- Sales training
- Building rapport
- Listening skills
- Multi-tasking strength
Affiliations
Palmetto Cheer Elite
Certification
- Certified Nursing Assistant (CNA)
- Patient Care Technician Associate (PCTA)
- Occupational Safety and Health Administration (OSHA) Certified
- CPR Certified
- CITI Program course:
OSHA Bloodborne Pathogens (Curriculum Group)
OSHA Bloodborne Pathogens (Course Learner Group)
Biosafety/Biosecurity
- Life Insurance Pre-licensing
Timeline
Sales Associate
The Works Cycle
04.2025 - 08.2025
D1 Sport's Nutritionist Intern
College of Charleston
01.2025 - 05.2025
Server
Mac's Place
08.2024 - 08.2025
Server
Bartaco
01.2024 - 12.2024
Shift Lead
My Sisters Cottage
08.2023 - 04.2024
Babysitter
Facebook Groups
01.2022 - 07.2024
Bachelor of Arts - Public Health
College of Charleston
High School Diploma -
Barnwell High School