Makenzy Smith
Dallas ,TX
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Dunkin' Donuts Franchising. Proven ability to train and motivate teams while ensuring workplace safety and accuracy in transactions. Committed to enhancing guest experiences and managing inventory effectively.
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Overview
2026
2026
years of professional experience
Work History
Shift Lead
Dunkin' Donuts Franchising
Make coffee count food ring customer up did drive thru
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Cashier
SMU
Ring the customer up do voids do returns walk the floor recover do markdowns , etc
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Rainbow Shops
Dallas, TX
03.2025 - Current
Ring the customer up do voids do returns walk the floor recover do markdowns , etc
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma - Education
Winfree
Dallas, TX06.2022
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Cash handling
- Inventory counts
- Workplace safety
- Inventory management
Timeline
Sales Associate
Rainbow Shops
03.2025 - Current
Shift Lead
Dunkin' Donuts Franchising
Cashier
SMU
High School Diploma - Education
Winfree