MAKEYLA CAMPFIELD
Revelations Counseling & Consulting
Fredericksburg Va,VA
1
Language
8
years of professional experience
Admin Assistant supporting check-in, check-out, and scheduling workflows in a busy medical office. Manages multi-line phones, copay and balance collection, scanning, and medical records to keep front-office operations moving. Coordinates lunch coverage and provider schedules while maintaining steady communication with patients and staff.
Work History
Outreach Specialist
1 Year 1 Month- Offer Case Management to beneficiaries & family members that are eligible
- Assist with scheduling based on Case Managers availability
- Make outreach to beneficiaries/ families once referrals come in
Admin Assistant
2 Years 9 Months- Manage 35 patient check-ins daily and support smooth front-desk flow.
- Coordinate daily appointment scheduling for patients and provider calendars.
- Collect copays and outstanding balances with clear, professional communication.
- Process scanning and medical records to keep patient files organized and current.
- Support check-in and check-out workflow with accurate registration and patient intake.
- Schedule provider lunches and maintain coordination across the office.
Patient Registrar
2 Years- Collected copays at check-in and recorded payments accurately for front-desk transactions.
- Scheduled outpatient appointments and coordinated visit times with clinical and administrative staff.
- Scanned sensitive documents into medical records while maintaining confidentiality and organized file flow.
- Promoted insurance benefits and verified coverage details to support patient access and reduce registration delays.
Education
High School Diploma
Skills
Customer service
Phone etiquette
Communication skills
Appointment scheduling
Patient registration
Insurance verification
Copay collection
Check-in workflow
Organizational skills
Computer literacy
Medical records management
Multi-line phone management
Patient intake processing
Personal Information
Title: ADMIN/RECEPTION
LANGUAGES
English
Timeline
Outreach Specialist
Revelations Counseling & Consulting
10.2025 - CurrentRead More
Admin Assistant
Cardiac Care Assocaites
01.2021 - 10.2023Read More
Patient Registrar
Inova Health Systems
01.2019 - 01.2021Read More
CD Hilton High School
High School Diploma
Read More