Dynamic server experienced in high-volume restaurant settings, adept at providing exceptional guest service and fostering teamwork. Proficient in order and payment processing, with a strong focus on upselling and maintaining cleanliness. Dedicated to enhancing customer satisfaction through memorable dining experiences.
Overview
1
1
year of professional experience
Work History
Server
Residences at Vantage point
Columbia, MD
07.2024 - Current
Provided excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area throughout shifts.
Followed health and safety standards while serving food and beverages.
Operated POS terminals to input orders, split bills, and calculate totals.
Delivered food orders promptly and courteously.
Greeted guests and provided menus.
Responded efficiently to guest inquiries and complaints in a professional manner.
Took orders from customers accurately and in a timely manner.
Supported team members during peak hours to manage high volume.
Assisted with menu explanations and food recommendations for guests.
Handled guest inquiries and resolved issues promptly and professionally.