Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makhi Whinfield

Columbia,MD

Summary

Dynamic server experienced in high-volume restaurant settings, adept at providing exceptional guest service and fostering teamwork. Proficient in order and payment processing, with a strong focus on upselling and maintaining cleanliness. Dedicated to enhancing customer satisfaction through memorable dining experiences.

Overview

1
1
year of professional experience

Work History

Server

Residences at Vantage point
Columbia, MD
07.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Followed health and safety standards while serving food and beverages.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Took orders from customers accurately and in a timely manner.
  • Supported team members during peak hours to manage high volume.
  • Assisted with menu explanations and food recommendations for guests.
  • Handled guest inquiries and resolved issues promptly and professionally.

Education

High School Diploma -

Oakland Mills High School
Columbia, MD
05-2025

Skills

  • Customer service
  • Point of sale operation
  • Health and safety compliance
  • Food safety practices
  • Team collaboration
  • Effective communication
  • Positive and professional
  • Strong work ethic
  • Safe food handling

Timeline

Server

Residences at Vantage point
07.2024 - Current

High School Diploma -

Oakland Mills High School