MaKiah Embrey
Summary
Dependable worker providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Upbeat, friendly, multi-tasking in busy situations, and hard working.
Overview
6
6
years of professional experience
Work History
Server and Bartender
Buffalo Wild Wings
06.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Cultivated warm relationships with regular customers.
Online Personal Shopper
Hyvee
12.2018 - 06.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
BBA - Business Marketing
Park University
Kansas City, MO12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Skilled multi-tasker
- Great teamwork skills
- Guest Engagement
- Leader
Timeline
Server and Bartender
Buffalo Wild Wings
06.2021 - Current
Online Personal Shopper
Hyvee
12.2018 - 06.2021
BBA - Business Marketing
Park University
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Quinn BuntingQuinn Bunting
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Alaina NicholasAlaina Nicholas
Cashier at Buffalo Wild WingsCashier at Buffalo Wild Wings
Kerry JohnsonKerry Johnson
CERTIFIED TRAINER/COOK at Buffalo Wild WingsCERTIFIED TRAINER/COOK at Buffalo Wild Wings
Ty'aana WallaceTy'aana Wallace
Server/Server Trainer/Bartender at Olive Garden RestaurantServer/Server Trainer/Bartender at Olive Garden Restaurant