Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MAKIE JOSEPH

Miramar,FL

Summary

Dedicated Healthcare Support Professional experienced in front desk operations and patient care. Skilled in communication, multitasking, and maintaining accurate records in fast-paced environments. Certified in Basic Life Support (BLS) and committed to delivering efficient, compassionate service.

Overview

1
1
Certification
4
4
years of post-secondary education
5
5
years of professional experience

Work History

Front Desk Receptionist

1 Hotel South Beach
03.2024 - Current
  • Oversaw high-volume front desk operations and scheduling to ensure seamless guest experiences
  • Addressed guest concerns promptly to maintain satisfaction and loyalty
  • Trained and supported team members to strengthen skills and boost overall service quality

Medical Receptionist

North Dade Nursing & Rehabilitation Center
06.2023 - 01.2024
  • Managed front desk operations, including multi-line phones and patient scheduling, ensuring efficient patient flow
  • Maintained accurate patient records and documentation to support quality care
  • Coordinated communication between nurses and staff to enhance patient support and service delivery
  • Ensured accurate data entry and organization

Patient Sitter

Fountain Manor Health and Rehabilitation Center
03.2022 - 07.2022
  • Monitored patient safety, promptly reporting changes to healthcare team
  • Facilitated essential care and support for patients
  • Maintained calm environment for patients, promoting emotional stability and recovery

Education

Bachelor of Science in Nursing - Nursing

Galen College of Nursing
Pembroke Pines, FL
07.2026 - 09.2026

Graduated -

Monsignor Edward Pace High School
Miami Gardens, FL
08.2019 - 05.2023

Skills

  • Patient Scheduling
  • Medical Office Administration
  • Electronic Records
  • Data entry
  • Medical terminology
  • Patient care
  • Multitasking
  • Time management
  • Organization skills
  • Problem resolution
  • Communication
  • Telephone etiquette
  • Customer service
  • HIPAA Awareness
  • Complex Problem-solving

Certification

Basic Life Support (BLS)

Timeline

Bachelor of Science in Nursing - Nursing

Galen College of Nursing
07.2026 - 09.2026

Front Desk Receptionist

1 Hotel South Beach
03.2024 - Current

Medical Receptionist

North Dade Nursing & Rehabilitation Center
06.2023 - 01.2024

Patient Sitter

Fountain Manor Health and Rehabilitation Center
03.2022 - 07.2022

Graduated -

Monsignor Edward Pace High School
08.2019 - 05.2023
MAKIE JOSEPH