Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Makiyah Simmons

Albany,GA

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting store performance at Cricket Wireless. Specializes in relationship building and problem-solving, adept at organizing merchandise to maximize visual appeal. Demonstrates exceptional teamwork and customer service skills, contributing to significant improvements in customer retention and sales efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Cricket Wireless
Albany, Ga
01.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Ross Dress for Less
Albany, Ga
09.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Bath & Body Works
Albany, Ga
06.2020 - 08.2021
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Diploma - Dental Assisting

Albany Technical College
Albany, GA
07.2024

General Studies

Westover High School
Albany, GA
05.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Goal-Oriented
  • Relationship Building

Certification

  • Certified Dental Assistant

Timeline

Sales Associate

Cricket Wireless
01.2023 - Current

Sales Associate

Ross Dress for Less
09.2022 - 01.2023

Sales Associate

Bath & Body Works
06.2020 - 08.2021

Diploma - Dental Assisting

Albany Technical College

General Studies

Westover High School
Makiyah Simmons