Makkia Brockway
St. Petersburg
Summary
Dynamic server with several years of experience in fast-paced dining environments. Proven ability to efficiently process orders, handle cash transactions, and deliver exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Server
Sunset Kitchen and Drinks
St. Petersburg, FL
11.2025 - 05.2026
- Provided exceptional customer service by efficiently taking and processing orders.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to ensure timely delivery of food and drinks.
- Adapted quickly to changing menu items and daily specials, enhancing guest experience.
- Accurately processed orders and handled payments using POS (Toast) system.
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Server
Russell House Tavern
Cambridge, MA
04.2022 - 01.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders to ensure timely delivery and accuracy.
- Collaborated with kitchen staff to address dietary restrictions and special requests promptly.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science -
Eckerd College
St. Petersburg, FL12-2025
High School Diploma -
Acton-Boxborough Regional High School
Acton, MA05-2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
Timeline
Server
Sunset Kitchen and Drinks
11.2025 - 05.2026
Server
Russell House Tavern
04.2022 - 01.2024
Bachelor of Science -
Eckerd College
High School Diploma -
Acton-Boxborough Regional High School