Dynamic and dedicated server with a proven track record at Reececliff Family Diner, excelling in customer service and cash handling. Recognized for enhancing guest experiences through effective communication and multitasking. Committed to maintaining cleanliness and safety standards while fostering team collaboration to achieve operational excellence.
Overview
5
5
years of professional experience
Work History
Server
Reececliff Family Diner
Lakeland, FL
08.2023 - Current
Provided exceptional customer service to enhance dining experiences.
Accurately took and processed food and beverage orders.
Assisted in training new servers on menu items and service standards.
Collaborated with kitchen staff to ensure timely food delivery.
Maintained cleanliness and organization of dining area throughout shifts.
Handled cash register operations, ensuring accurate transactions and balance.
Responded promptly to customer inquiries and resolved issues efficiently.
Supported inventory management by restocking supplies as needed.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Lifeguard
Trump National Golf Course
Mooresville, NC
03.2023 - 08.2023
Seasonal job
Monitored pool activities to ensure safety and compliance with regulations.
Responded swiftly to emergencies, performing rescues and administering first aid as needed.
Conducted regular safety inspections of pool areas, identifying potential hazards.
Enforced facility rules and policies to maintain a safe environment for all guests.
Provided excellent customer service, assisting guests with inquiries and concerns promptly.
Participated in routine training sessions to enhance lifesaving skills and emergency response techniques.
Collaborated with team members to ensure smooth operations during peak hours at the facility.
Maintained cleanliness and organization of poolside equipment and amenities for guest satisfaction.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Upheld hygiene standards in pool and surrounding area.
Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Prevented accidents through regular equipment inspections and maintenance.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Host
Novanta 90
Mooresville, NC
03.2022 - 07.2023
Greeted and seated guests, ensuring a welcoming atmosphere.