Makylah Tackebury
Birch Run,MI
Summary
A highly capable professional with a strong history at Uno's Chicago Grill, known for excellent customer service and multitasking. Excels in improving customer interactions and maintaining cleanliness under pressure. Skilled at managing reservations and inquiries, ensuring a smooth dining experience while supporting team efficiency. Possesses a friendly and approachable attitude, eager to learn and develop in a fast-paced restaurant setting. Offers a solid understanding of customer service fundamentals and quickly adapts to new systems. Ready to apply and enhance communication and organizational skills in a serving role.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Uno's Chicago Grill
07.2023 - 08.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Volunteer
Saginaw Art Museum & Gardens
04.2023 - 04.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
Communications
Charles Stewart Mott Community College
Flint, MI05-2026
Birch Run Highschool
Birch Run, MI05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling
- Assertiveness
- Handling complaints
Timeline
Restaurant Hostess
Uno's Chicago Grill
07.2023 - 08.2025
Volunteer
Saginaw Art Museum & Gardens
04.2023 - 04.2025
Communications
Charles Stewart Mott Community College
Birch Run Highschool
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