Mala Brito
Queens,NY
Summary
I am highly motivated to help customers get the services they deserve and I can communicate with them to help in any issue and getting the problem solved. I take my duties very seriously and I work effectively to ensure that our my job is getting done I. A timely manner and I am always strive to be professional and productive.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Laundromat
Richmond Hill, NY
06.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and helps customers with any issue relating to their drop off.
- Organized the Laundromat , Kept the space clean and tidy also kept supplies on the shelf well stock.
- Willing to learn and can communicate well with peers.
- Works weekend and holiday shifts
- Checked in customers clothes, weighed wash, dry and fold clothes.
- Clean bathroom ,parking lot and office
Store Manager
Kim's Fashions
08.2015 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
None -
Cummings Lodge Secondary School
Georgetown, NY06.1982
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Loves to be organized and have a clean space
- Ability to work efficiently and have good communication skills with teammates and customers
Timeline
Cashier Team Lead
Laundromat
06.2021 - Current
Store Manager
Kim's Fashions
08.2015 - 05.2022
None -
Cummings Lodge Secondary School