Malachi Longboy
Honolulu,Hawaii
Summary
Dynamic Sales Associate with a proven track record at Crocs, excelling in customer service and cash handling accuracy. Leveraged problem-solving skills and an outgoing personality to enhance customer satisfaction and foster repeat business. Demonstrated exceptional teamwork, collaborating effectively to maintain a welcoming store environment and efficiently manage financial transactions.
- Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
1
1
year of professional experience
Work History
Sales Associate
Crocs
07.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Basic -
McKinley High School
Honolulu, HISkills
- Problem-solving skills
- Teamwork and collaboration
- Customer service
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Cash handling
- Cash register operation
Timeline
Sales Associate
Crocs
07.2024 - 01.2025
Basic -
McKinley High School