Malajah Nixon
Dallas,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Cashier
Eatzi's
Dallas, TX
09.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Accepted cash and credit card payments, issued receipts and provided change.
- Conducted price checks for special orders or discounts as requested by customers.
- Stocked shelves with merchandise when needed.
Sales Representative
Kirby
Arlington, TX
06.2022 - 02.2023
- Created successful strategies to develop and expand customer sales.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recruited and trained new sales representatives
- Answered inquiries from prospective customers regarding features of products and services offered.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Notary Public
Notary
Arlington, TX
09.2019 - 09.2023
- Prepared and notarized legal documents such as deeds, mortgages, contracts, affidavits, and powers of attorney.
- Ensured that all signers understood the contents of documents they were signing.
- Adhered to strict confidentiality standards at all times while handling sensitive information.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
Sales Representative
Ups Store
Arlington, TX
10.2017 - 09.2019
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Computed purchases and received and processed cash or credit payment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Mansfield Frontier High School
Mansfield, TX07.2017
Skills
- Customer Service
- Computer Skills
- De-Escalation Techniques
- Inbound and Outbound Calling
- Multi-Task Management
- Microsoft Excel
- Document Review
- Sales Transactions
- Sales and Upselling
Affiliations
- I've been a photographer & videographer for 8 years
- I host entertainment & networking events once a month
Languages
English
Native/ Bilingual
Timeline
Cashier
Eatzi's
09.2023 - Current
Sales Representative
Kirby
06.2022 - 02.2023
Notary Public
Notary
09.2019 - 09.2023
Sales Representative
Ups Store
10.2017 - 09.2019
High School Diploma -
Mansfield Frontier High School