Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Malakhi straker

Tulsa,Oklahoma

Summary

Dynamic and dependable professional with extensive experience in customer service at Scheels Sporting Goods, Dunkin Donuts, and Ace Hardware. Proven track record in cash handling and issue resolution, consistently ensuring customer satisfaction. Recognized for strong work ethic and ability to train and lead teams effectively, fostering a collaborative and efficient work environment.

Overview

3
3
years of professional experience

Work History

Cashier

Scheels Sporting Goods
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Shift Leader

Dunkin' Donuts
08.2022 - 09.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Cashier

Ace Hardware
05.2024 - 06.2024
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Union High School
Tulsa
05-2025

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Issue resolution
  • Point-of-sale system operation
  • Dependability and reliability
  • Honest and dependable

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Team Sports
  • Committed to improving personal fitness through regular participation in track

Timeline

Cashier

Scheels Sporting Goods
09.2024 - Current

Cashier

Ace Hardware
05.2024 - 06.2024

Shift Leader

Dunkin' Donuts
08.2022 - 09.2024

Union High School
Malakhi straker