Summary
Overview
Work History
Education
Skills
Interests
Timeline

Malaree Hill

Mt.Vernon,IL

Summary

Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities.

Overview

1
1
year of professional experience

Work History

Hostess

Casa Raya
08.2024 - 02.2025
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Education

No Degree -

Mount Vernon Township Highschool , 11101 North Wls Byp Rd, Mt. Vernon, IL 62864
05-2026
  • [Black Student Union] Secretary 2024-2025
  • [Drama Club] Stage Crew 2023-2024
  • AP African American Studies

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Self-awareness
  • Motivational skills
  • Decision-making
  • Critical thinking

Interests

  • I enjoy helping others and giving back to the community
  • Animal Care
  • Mindfulness Practices
  • Gardening
  • Video Gaming
  • Reading
  • Gym Workouts
  • Yoga
  • Fashion and Style

Timeline

Hostess - Casa Raya
08.2024 - 02.2025
Mount Vernon Township Highschool - No Degree,

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Malaree Hill