Summary
Overview
Work History
Education
Skills
Timeline
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Malaya Brown

Malaya Brown

Greensboro,NC

Summary

Dynamic and results-driven professional with extensive experience at Whataburger, excelling in customer service and team leadership. Proven ability to train and mentor new cashiers, enhancing team performance. Skilled in cash handling and problem-solving, consistently delivering exceptional service and fostering a positive work environment.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Whataburger
07.2025 - 08.2025
  • Performed store opening, shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems with team members ans customers.
  • Processed both cash and card purchases and refunds
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.

Cashier and Food Handler

Arbys Resturant
01.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • made food efficiently and accurately and later trained people how to do jobs

Education

High School Diploma -

Grimsley High School
Greensboro, NC

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Cashier training
  • New hire training

Timeline

Cashier Team Lead

Whataburger
07.2025 - 08.2025

Cashier and Food Handler

Arbys Resturant
01.2023 - 08.2024

High School Diploma -

Grimsley High School