MALAZ CHAHLA
Bakersfield,CA
Summary
Dynamic Sales Consultant with a proven track record at North Bakersfield Toyota, excelling in customer relationship management and consultative sales. Skilled in CRM proficiency and strategic planning, consistently exceeding sales quotas by leveraging expert objection handling and closing techniques. Achieved notable customer satisfaction through personalized service and tailored product recommendations.
Overview
5
5
years of professional experience
Work History
Sales Consultant
North Bakersfield Toyota
03.2021 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
Sales Consultant
BAKERSFIELD HYUNDAI
02.2020 - 03.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Education
No Degree -
KATELLA HIGH SCHOOL
2200 WAGNER AVE ANAHEIM CA 92806Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
- Closing techniques
- Strategic planning
- Consultative sales
- Lead generation
- Cold calling
- Sales analysis
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Sales Consultant
North Bakersfield Toyota
03.2021 - Current
Sales Consultant
BAKERSFIELD HYUNDAI
02.2020 - 03.2021
No Degree -
KATELLA HIGH SCHOOL
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