MALCOLM JOSEPH
CA
Summary
Accomplished MBA graduate with over 10 years of experience as a business owner, showcasing a proven record in entrepreneurship and exceptional team leadership. Expertise in developing and executing strategic marketing plans, with strong capabilities in digital and social media marketing. Highly skilled in organizational management and operational efficiency, consistently delivering impactful business outcomes. Seeking to leverage extensive skills to assist businesses in overcoming challenges and achieving sustainable success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Vista Inn
Vista, CA
11.2022 - 01.2025
- Coordinated core activities encompassing front desk, housekeeping, and maintenance that led to increased efficiency.
- Utilized data analysis to devise strategic pricing solutions, boosting revenue generation.
- Assessed expenditures and devised cost-reduction measures to optimize efficiency.
- Worked with marketing team to devise strategies that enhanced occupancy rates in slow seasons.
- Ensured strategic alignment within hotel operations by collaborating with relevant teams.
Sales Manager
HDFC Bank
Ernakulam, Kerala
09.2021 - 09.2022
- Directed team efforts, designed revenue-centric strategies, and realized increased profitability.
- Established new sales-focused training improving team outcomes.
- Evaluated market dynamics and competitive actions to discover potential business prospects.
- Streamlined teamwork among diverse units ensuring on-schedule deliveries.
Business Owner
Global Travels
Ernakulam, Kerala
09.2014 - 01.2022
- Mastered design of personalized luxury travel plans that result in client loyalty.
- Designed and implemented over 50 premium travel programs each year, ensuring alignment with client preferences.
- Secured optimal accommodations and logistics arrangements for large groups.
- Strengthened customer loyalty through effective and attentive service practices.
- Managed travel associates, promoting teamwork to achieve goals.
- Initiated and launched the new venture GLOBAL SPORTS.
Education
MBA - Business Administration And Management
Westcliff University
Irvine, CA06-2025
MBA - Marketing And Tourism
Calicut University
Trissur, Kerala08-2020
Bachelor of Science - Hotel Management
Naipunnya Institute
Trissur, Kerala11-2017
Skills
Technical: Salesforce proficiency, MS Office skills (Excel, PowerPoint, Word), Google Workspace
Managerial: Team leadership, Sales, marketing, Strategic planning, Problem-solving, Communication, Project management
Certification
Certificate of Appreciation for the Event Convenor, Intercollege Fest
Certificate of Appreciation: Global vs. Indian fashion
Google Digital Marketing Certification
Language
- English, Hindi, Malayalam, Tamil
Timeline
Property Manager
Vista Inn
11.2022 - 01.2025
Sales Manager
HDFC Bank
09.2021 - 09.2022
Business Owner
Global Travels
09.2014 - 01.2022
MBA - Business Administration And Management
Westcliff University
MBA - Marketing And Tourism
Calicut University
Bachelor of Science - Hotel Management
Naipunnya Institute
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