Malea Johnson
LEXINGTON,KY
Summary
My goal is to find a place of employment where i can grow and learn
Overview
8
8
years of professional experience
Work History
Server
Longhorn Steakhouse
Frankfort, KY
08.2024 - Current
- Provided excellent customer service to ensure guest satisfaction and comfort.
- Took and processed food and drink orders efficiently and accurately.
- Maintained cleanliness of tables and dining area throughout service shifts.
Cashier
smoking lion
Pensacola, FL
11.2022 - 06.2024
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Answered customer questions and provided store information.
- Maintained cleanliness and organization of the checkout area consistently.
- Collaborated with team members to ensure smooth store operations daily.
Elderly Caregiver
grandview retirement home
Pensacola, Florida
05.2021 - 08.2023
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Assisted residents with daily activities and personal care needs.
- Provided companionship and emotional support to elderly clients.
- Provided companionship and emotional support to enhance resident well-being.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored health conditions and reported changes to nursing staff.
- Collaborated with team members to ensure quality care for all residents.
- Documented daily care routines and observations in resident records accurately.
- Maintained accurate records of services provided for each client.
- Developed strong relationships with clients based on trust and respect.
- Respected the privacy, dignity and confidentiality of each client served.
Server
Flounders On The Beach
Pensacola, FL
04.2018 - 10.2022
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to ensure satisfaction.
- Resolved guest complaints promptly to maintain a positive dining atmosphere.
Education
Gulf Breeze Highschool
Gulf Breeze, FLSkills
- Complaint resolution
- Effective communication
- Cash handling
- Time management
- Problem solving
- Team collaboration
- Attention to detail
- Healthcare customer service
- Emotional support
- Patient assistance
- Personal care assistance
- Mobility support
- Record management
- Record maintenance
- Conflict resolution
- Relationship building
- Patient care
Timeline
Server
Longhorn Steakhouse
08.2024 - Current
Cashier
smoking lion
11.2022 - 06.2024
Elderly Caregiver
grandview retirement home
05.2021 - 08.2023
Server
Flounders On The Beach
04.2018 - 10.2022
Gulf Breeze Highschool