Malec Shami
Orlando,FL
Summary
Dedicated sales professional with strong customer engagement skills. Proven ability to drive profit generation and enhance customer satisfaction through effective relationship building and incident reporting.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Salesperson
Autoexpress Enterprises
08.2023 - Current
- Engaged customers to identify needs and recommend appropriate automotive solutions.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock assessments and reorder requests.
- Maintained current knowledge of evolving changes in marketplace.
Security Officer
Allied Universal Security Services
09.2025 - 05.2026
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Prepared detailed incident reports for security breaches and safety violations.
- Assisted in training new security personnel on protocols and emergency procedures.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Astro Skate
11.2023 - 03.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained clean and organized sales floor to ensure positive atmosphere.
- Operated point-of-sale system accurately for efficient transactions.
- Provided knowledgeable support on skate equipment and accessories to boost sales.
- Used Culinary skills to cook different foods
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Colonial High School
Orlando, FLAssociate of Arts -
Valencia College
Orlando, FL11-2027
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Incident reporting
- Security guard license
- Stationary surveillance
- Social selling
- Cold calling
- Profit generation
Certification
- Licensed Class D - Security
Timeline
Security Officer
Allied Universal Security Services
09.2025 - 05.2026
Sales Associate
Astro Skate
11.2023 - 03.2025
Salesperson
Autoexpress Enterprises
08.2023 - Current
High School Diploma -
Colonial High School
Associate of Arts -
Valencia College