Malek Alarnaout
West Chester Pike Newtown Square,PA
Summary
Strategic Divisional Manager known for high productivity and efficient task completion. Specialize in leadership development, operational strategy, and financial management. Excel in communication, problem-solving, and decision-making to achieve business goals. Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor, Supply Chain & Inventory Management
CVS Omnicare
King of Prussia, PA
09.2024 - Current
- Directed daily product flow and resource allocation to support seamless supply chain operations across multiple departments.
- Monitored procurement activities and purchase orders to ensure timely replenishment and cost efficiency.
- Reduced inactive inventory by conducting days-on-hand analysis and initiating returns, improving cash flow.
- Improved inventory accuracy by overseeing cycle counts and addressing stock discrepancies.
- Conducted regular audits of purchasing records, inventory logs, and vendor transactions to ensure compliance with internal controls, corporate standards, and regulatory requirements.
- Ensured adherence to DEA, FDA, and state pharmacy board guidelines related to the storage, handling, and documentation of pharmaceuticals.
- Partnered with nationwide supply chain teams to implement policy updates and enhance inventory strategies, aligned with compliance objectives.
- Responded to internal audit requests and collaborated with quality assurance teams to resolve discrepancies.
- Delivered training to staff on standard operating procedures (SOPs), controlled substance handling, and documentation protocols.
- Facilitated weekly team meetings to align on priorities, track KPIs, and ensure accountability in both operations and regulatory practices.
Senior Auditing Leader
RiteChoice
Philadelphia, PA
05.2019 - 08.2024
- Led compliance for retail and 340B pharmacies, ensuring compliance with state laws and insurance guidelines.
- Identified inefficiencies and non-compliance risks, driving continuous improvement in pharmacy operations.
- Facilitated client meetings to provide project updates and discuss workflow enhancements.
- Prepared documentation for successful PBM audits, achieving penalty-free outcomes.
- Ensured compliance of prescriptions, inventory, and internal communication with state regulations.
- Created audit reports with key findings and actionable recommendations for leadership.
- Managed projects targeting technology enhancements and pharmacy software system improvements.
- Collaborated with leadership to develop operational policies and risk mitigation strategies.
Customer Service Specialist
Home Depot
King of Prussia, PA
12.2017 - 04.2018
- Delivered front-line customer support, facilitating product selection and order processing.
- Managed returns, online orders, and in-store pickups to enhance customer satisfaction.
- Supported store operations through effective merchandise stocking and signage updates.
- Trained new employees on customer service management procedures for operational efficiency.
- Conducted periodic audits to evaluate effectiveness of customer service management system.
- Maintained current knowledge of industry best practices in customer service management strategies.
Quality Controller
Kalai Industries
Damascus, Syria
05.2009 - 06.2012
- Executed welding operations with precision, ensuring compliance with technical drawings and standards.
- Conducted material handling inspections to verify adherence to established protocols.
- Performed comprehensive internal audits to ensure alignment with client specifications and compliance frameworks.
- Diligently updated inspection reports with current data, guaranteeing accuracy of documentation.
- Evaluated work procedures and method statements to uphold highest operational standards.
- Collaborated with quality control and construction managers to troubleshoot and resolve issues.
- Monitored strict adherence to assembly, cutting, bolting, and painting protocols for manufacturing integrity.
- Trained new quality control inspectors on safety protocols and precision in inspection processes.
Education
Bachelor of Science - Organizational Behavior Management
West Chester University
West Chester, PA12.2027
Diploma - Business Management
IPMA
Kent, United Kingdom06.2013
Skills
- Team leadership
- Pharmacy compliance and auditing
- Pharmacy operations management
- Training and development
- System development and quality control
- Inventory and supply chain management
- Microsoft Office proficiency
- Pharmacy software expertise
- Executive support and project management
Affiliations
- Life Couching
- Management Skills Training.
Certification
- Certified Internal Auditor (CIA), Institution of Internal Auditors, (In progress)
- Project Management Professional (PMP), Project Management Institute (In progress)
- Executive Leadership, eCornell University
- Crisis Management & Psychological Support, Endowment Ministry
- Medical interpreting, Phoenix Language Services
- Work Experience, Kalai Industries
- Proven Record, RiteChoice Pharmacies
Professional Highlights
- Pharmacy Auditing, PBMs Auditing, Supply Chain and Inventory Management, +5 Years, Adherence to regulatory standards and best practices, attention to detail, and analytical skills have significantly contributed to optimizing pharmacy operations and ensuring accuracy, compliance, and efficiency.
- Client Success and Management, +3 Years, A client retention rate of over 90% by consistently delivering exceptional service and fostering strong client relationships.
- Project Management, +2 Years, Technical acumen and project management capabilities have enabled seamless transitions to more advanced and integrated systems, which have enhanced our service delivery and patient care.
References
References available upon request.
Timeline
Supervisor, Supply Chain & Inventory Management
CVS Omnicare
09.2024 - Current
Senior Auditing Leader
RiteChoice
05.2019 - 08.2024
Customer Service Specialist
Home Depot
12.2017 - 04.2018
Quality Controller
Kalai Industries
05.2009 - 06.2012
Bachelor of Science - Organizational Behavior Management
West Chester University
Diploma - Business Management
IPMA
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