Malena Diale
Leavenworth
Summary
Detail-oriented administrative professional with strong customer relations skills. Experienced in data entry and office administration, ensuring efficient workflow and confidentiality in handling sensitive information.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
City Of Leavenworth
2025.03 - Current
- Managed daily office operations to ensure efficient workflow and support team objectives.
- Coordinated appointment scheduling, enhancing overall productivity for department staff.
- Assisted in the preparation of reports and documents, ensuring accuracy and compliance with standards.
- Maintained organized filing systems, improving document retrieval efficiency for team members.
- Processed customer payments and financial transactions safely and securely
- Utilized office software to streamline data entry processes, improving task completion speed.
- Collaborated with team members on project deadlines, fostering a cooperative work environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Patient Administration Specialist
US Army Reserve
2023.02 - Current
- Maintained and managed confidential patient records in compliance with HIPAA and Military regulations
- Process patient admissions, discharges, and transfers within medical systems
- Performed data entry and record reconciliation to ensure accuracy of medical and administrative files
- Scheduled appointments and coordinated patient care documentation
- Verified patient eligibility and administrative requirements for medical services
- Handled sensitive personal and medical information with strict confidentiality
- Provided administrative support to staff and command leadership
Education
High School Diploma -
Leavenworth Highschool
Leavenworth, KS2022-05
Skills
- Customer relations
- Data entry
- Computer skills
- Office administration
- Team Player
- Detail Orientated
Timeline
Administrative Assistant
City Of Leavenworth
2025.03 - Current
Patient Administration Specialist
US Army Reserve
2023.02 - Current
High School Diploma -
Leavenworth Highschool