Customer Service Representative
Michigan Sports Academy
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted customers with purchases, and addressed inquiries.
- Conferred with customers by telephone or in person to provide information about products or services.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
