Malik Ahmed
DELANO,MN
Summary
Skilled in Operations Management, Retail, Sales, and Sales Management. Responsible for day to day business ,Manage Hiring.
Overview
8
8
years of professional experience
Work History
Executive Team Leader
Target
01.2021 - Current
- Developed and implemented strategies to improve team performance, morale and engagement.
- Provided coaching and mentoring support to direct reports and other team members.
- Identified areas of improvement in business operations processes, procedures and protocols.
- Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
Closing Team Lead
Target
Medina , MN
05.2019 - 01.2021
- Directed and coordinated closing team activities to ensure timely completion of tasks.
- Conducted regular meetings with closing team members to review progress and address any issues.
- Developed and implemented efficient strategies for managing the closing process.
- Monitored performance metrics of closing team members against established targets.
Sales Floor Team Member
Target
Medina, MN
05.2018 - 04.2019
- Greeted customers upon entering store and provided assistance with locating items.
- Assisted customers with product selection, checkout processes, and answered any questions or concerns they had.
- Organized merchandise on the sales floor to ensure an aesthetically pleasing environment.
- Stocked shelves, racks, cases, bins, and tables with merchandise products.
- Maintained cleanliness of sales floor area by sweeping and mopping floors as needed.
Sales Floor Lead
MPFC
Maple Plain, Minnesota
06.2017 - 09.2018
- Responsible for training new sales associates and ensuring they are up to date with company policies and procedures.
- Supervised customer service representatives while on the floor, resolving customer complaints or issues in a timely manner.
Front Desk Staff
Maple plain Motel
08.2016 - 05.2018
- Answered incoming calls, responded to inquiries, and directed calls accordingly.
- Managed daily logbook of visitors entering the building premises.
- Provided exceptional customer service by resolving customer complaints promptly and efficiently.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
Education
Associate's degree - Business Administration and Management, General
UMass Global
Online 04.2024
Skills
- Staff Management
- Human Resources Management
- Operations Management
- Cross-functional team leadership
- Team Development
Timeline
Executive Team Leader
Target
01.2021 - Current
Closing Team Lead
Target
05.2019 - 01.2021
Sales Floor Team Member
Target
05.2018 - 04.2019
Sales Floor Lead
MPFC
06.2017 - 09.2018
Front Desk Staff
Maple plain Motel
08.2016 - 05.2018
Associate's degree - Business Administration and Management, General
UMass Global