Malik Boyd
San Diego,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
2016
2016
years of post-secondary education
Work History
Sales Associate
7-11 Convenience Store
San Diego, California
05.2025 - Current
- Assisted customers with product selections and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise for easy access.
- Collaborated with team members to ensure smooth daily operations.
- Monitored inventory levels and reported shortages to management.
- Provided excellent customer service to enhance shopping experience.
- Followed safety procedures to ensure a secure shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Team Member
IKEA
Bakersfield, California
10.2023 - 01.2024
- As a team member for IKEA, we were required to wrap and box everyday items from customers purchase
- Type computer written packages
- Stack and load
Security Officer
Transwest Security
Bakersfield, California
02.2018 - 11.2023
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and report suspicious activities.
- Assisted in emergency response procedures to maintain safety protocols.
- Collaborated with local law enforcement during incidents and investigations.
- Operated surveillance equipment to monitor events in real-time.
- Enforced building access policies to control entry points effectively.
- Completed incident reports accurately for documentation and follow-up actions.
- Provided excellent customer service while assisting visitors with inquiries.
Education
West High School
Bakersfield, CaliforniaSkills
- Customer service
- Cash handling
- Visual merchandising
- Inventory management
- Sales techniques
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Safety compliance
- Time management
- Product knowledge
- Product promotions
- Strategic planning
- Customer engagement
Timeline
Sales Associate
7-11 Convenience Store
05.2025 - Current
Team Member
IKEA
10.2023 - 01.2024
Security Officer
Transwest Security
02.2018 - 11.2023
West High School