Malik Gold

Deliver enriching client experiences on every interaction in a timely professional manner, all while delivering sales, applying proactive management, and maintaining visual standards. Schedule personal shopping/styling appointments, leading to lifetime customers. Improved sales conversion by 20%, $750K in sales within 11 months, and 2 Ambassador secret shopper scores (the highest score possible).

• Measured and reported campaign metrics to devise improvement strategy.
• Conducted research and analyzed trends to identify new marketing opportunities and audiences.
• Devised processes for using research data to identify and capitalize on advertising opportunities.
• Collaborated creatively to develop brand content, enhancing identity and engaging audience.
• Developed and used specific methodologies for collecting and analyzing marketing data.

• Collaborate directly with sales managers to create concepts for collections sold in store season to season.
• Produced 300+ images weekly.
• Bringing in newest styles and floor plans to utilize location and space.
• Maintaining and Updating inventory lists for each season.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Assessed customer needs to provide assistance and information on product features.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Maintained lifetime clients.
• Collaborated with management teams to develop innovative marketing strategies.

• Prepared rough sketches of product concepts, discussed with clients and made necessary changes.
• Created animations and interactive elements for websites, mobile applications, presentations and videos.
• Oversaw product design, print design and marketing collateral from concept to completion.
• Conferred with clients to determine requirements and layout designs.
• Managed multiple projects simultaneously while meeting tight deadlines.

• Planned commercial displays to entice and appeal to customers.
• Analyzed customer feedback on current display designs and proposed improvements accordingly.
• Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
• Built effective partner store relationships to improve customer satisfaction.
• Restructured merchandising strategy to promote high value and products.
• Established and maintained proper high-traffic displays, resulting in increased sales.
• Extensive fashion knowledge and creative experience.