Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Malik Simmons

Cleveland

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.

Overview

3
3
years of professional experience

Work History

Salesperson

Cutco Cutlery
Beachwood
06.2023 - 12.2023
  • Developed key customer relationships to increase sales.
  • Greeted and assisted customers to foster positive experiences.
  • Advised customers on the latest product features and benefits.
  • Educated customers about products and services offered by the company.
  • Maintained accurate records of customer interactions and transactions.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Identified customer needs by asking questions and advising on best solutions.
  • Negotiated deals and handled complaints or objections.

Sales Merchandiser

CVS Pharmacy
Bedford Heights
06.2022 - 06.2023
  • Inspected stock for damage or defects and reported issues to management.
  • Sorted returned merchandise for restocking or disposal.
  • Stocked shelves with newly arrived products.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Performed other duties as assigned by management.
  • Ensured accurate implementation of planograms throughout assigned territory.
  • Assisted buyers in selecting merchandise assortments that met their needs while maximizing profits.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.

Sales Associate

Marshalls
Aurora
11.2020 - 06.2021
  • Advised buyers on assortment planning based on consumer insights gathered during store visits.
  • Ensured accurate implementation of planograms throughout assigned territory.
  • Assisted buyers in selecting merchandise assortments that met their needs while maximizing profits.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.
  • Operated cash register.
  • Removed outdated products from shelves in accordance with company policy.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Education

High School Diploma -

Bedford High School
Bedford
06-2021

Skills

  • Customer relationship management
  • Sales negotiation
  • Product knowledge
  • Point-of-sale operation
  • Inventory management
  • Visual merchandising
  • Market research
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Time management abilities
  • Team leadership
  • Personnel training
  • Adaptability and flexibility
  • Customer engagement
  • Product and service knowledge
  • Client service
  • Deal negotiation

Affiliations

  • Football (currently play in college)
  • Basketball (Only p to high school)
  • Track (Only up to high school)
  • I am a member of Omega Psi Phi Fraternity Inc.
  • Was a part of a club to break the rule of dress code at my high school and my sophomore year we got it.
  • Was apart of a musical in high school did not have a significant role but was a great experience.

Accomplishments

  • Honor roll all 4 years of high school
  • Some deans list in high school
  • Deans list in college as well.
  • Won Offensive freshman of the year in college football
  • was ranked one of the top TE in my area for football in high school
  • Was rank one of the best players in my area for basketball as well
  • Was awarded Chi Alpha Sigma for high academic and athletic achievements

Languages

English
Professional

Timeline

Salesperson

Cutco Cutlery
06.2023 - 12.2023

Sales Merchandiser

CVS Pharmacy
06.2022 - 06.2023

Sales Associate

Marshalls
11.2020 - 06.2021

High School Diploma -

Bedford High School

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