Malika Morton
1504 Cline Drive ,TX
Summary
Customer-oriented sales professional with 4 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Bluegreen Vacations
Katy, TX
08.2022 - 10.2022
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed transactions using a point-of-sale system.
- Described merchandise and explained use, operation and care.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Greeted customers to determine wants or needs.
- Greeted customers and provided exceptional customer service.
- Ticketed, arranged and displayed merchandise to promote sales.
Office Manager
House Of Beauty Austin
Pflugerville, TX
07.2021 - 09.2021
- Ordered supplies and equipment to maintain adequate inventory levels.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Posted original content to client website, updating pages to align with current branding strategies.
- Generated ideas for new blog posts or articles based on customer needs and current trends.
- Studied target audience and business offerings to devise effective call-to-action copy.
- Produced content assets to activate strategies across web and social marketing channels.
- Conducted private client consultations.
- Maintained cleanliness of treatment room and equipment between appointments.
- Set up patient rooms and sterilized equipment.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Built positive client relationships and guided clients through treatments.
Education
Esthetician
Aveda Institute
Austin, TX06-2021
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2019
Skills
- Client Account Management
- Customer Needs Assessment
- Promotional Support
- Payment Processing
- Upselling
- Product Sales
- Order Processing
- Sales Development
- Service-Oriented
- Flexible Schedule
- Time Management
- Customer Service
- Product Knowledge
- Relationship Building
Certification
- Esthetician Licenses
Timeline
Sales Associate
Bluegreen Vacations
08.2022 - 10.2022
Office Manager
House Of Beauty Austin
07.2021 - 09.2021
Esthetician
Aveda Institute
High School Diploma -
Copperas Cove High School
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