Malina Avila
Destin,FL
Summary
Dynamic customer service professional with extensive experience at McAllister's Deli, Dunkin’ Donuts (with a conjoined retail store), and Dominos. excelling in cash handling and fostering strong customer relationships. Known for reliability and effective communication, I consistently create welcoming environments that enhance customer satisfaction and drive repeat business. Committed to maintaining high standards of cleanliness and organization. I do not have much experience with retail but I’m incredibly eager to learn!
Overview
3
3
years of professional experience
Work History
Cashier
McAllister's Deli
Niceville, FL
11.2024 - 03.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Barista
Dunkin' Donuts
1701 State Road 85 North, Eglin AFB, FL 32542
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
CSR
Dominos
Valparaiso, FL
07.2022 - 09.2023
- Kept workspace orderly for optimal performance.
- Created an inviting atmosphere through prompt attention to customer needs.
- Interacted with customers during busy periods to cultivate a positive atmosphere.
- Enhanced team atmosphere via clear communication and collaboration.
Education
Niceville High School
800 E John Sims Parkway, Niceville, FL 32578Skills
- Customer service
- Cash handling
- Communication skills
- Problem solving
- Sales techniques
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Product restocking
Timeline
Cashier
McAllister's Deli
11.2024 - 03.2025
Barista
Dunkin' Donuts
07.2024 - 08.2024
CSR
Dominos
07.2022 - 09.2023
Niceville High School