Malinda Rogers

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Enforced company policies and regulations with employees.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
• Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Collected, arranged, and input information into database system.
• Devised and implemented processes and procedures to streamline operations.
• Merchandising and rebuilding resets of

This was my in home daycare center run by me in my home. I named it Creative Care for Children. I took care of infants to age 12 years old. My home daycare was registered with the state of Texas and it received yearly unannounced visits from the state for inspections, which always passed.

I created the paperwork that each family would fill out in order for their children to attend my daycare. It included names of children, birthdates, emergency contact information, vaccination records, health records indicating any allergies and any limitations the children may have that the parents wanted me to be aware of.

I made a monthly newsletter for the parents to read. It included the lessons the children would learn, the songs they will sing, the daily menu of breakfast, lunch and snacks. It would also include some crafts we were working on and a couple of recipes of the lunch items I would prepare for the children.

I provided a safe, healthy and clean environment for the children. I made sure they had safe, age appropriate toys that would be considered enrichment toys. I had a big fenced in yard with outside toys to keep them entertained.

I made a chart for the parents to view that would show them our schedule and how the day was spent with their child.

My day would start at 7:am and the last child would go home by 6:00 pm. It was a very demanding job, but very rewarding.