Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malisa Ivkovic

Des Plaines,IL

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

10
10
years of professional experience

Work History

Manager of Operations

Super Ego Holding
03.2020 - 01.2024
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.

Truck Driver

AT Line Inc
01.2016 - 02.2020
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Maximized load safety by balancing, securing, and weighing products.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.

Taxi Driver

Uber
05.2014 - 12.2015
  • Obtained fares from passengers, issued change and secured cash from theft.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
  • Managed preventive maintenance on vehicle to maintain optimal condition.

Education

High School Diploma -

High School Serbia
Nis, Serbia
05.1999

Skills

  • Inventory Management
  • KPI Tracking
  • Team Leadership
  • Sales Coaching
  • Purchasing and planning
  • Price Structuring
  • Scheduling
  • Teamwork and Collaboration
  • Employee Motivation
  • Employee Scheduling
  • Sales Strategies
  • Business Growth Initiatives

Timeline

Manager of Operations

Super Ego Holding
03.2020 - 01.2024

Truck Driver

AT Line Inc
01.2016 - 02.2020

Taxi Driver

Uber
05.2014 - 12.2015

High School Diploma -

High School Serbia

Similar Profiles

CREATE PROFILE
Malisa Ivkovic