Malissa Mccoy
De Valls Bluff,AR
Summary
Driven and meticulous professional with a proven track record at Apineywoods Home Health, adept in computer skills and showcasing a strong work ethic. Excelled in reducing scheduling conflicts by over 30%, ensuring high customer satisfaction through attention to detail and effective resource allocation. Demonstrated exceptional multitasking abilities as an Assistant Manager at Sonic Drive-In, enhancing service quality and financial accuracy.
Overview
21
21
years of professional experience
Work History
Scheduler/Intake Coordinator
Apineywoods Home Health
04.2015 - 06.2019
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Carhop/Assistant Manager
Sonic Drive In
06.1998 - 04.2015
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
No Degree - Nursing/Accounting
Angelina College
Lufkin, TX08.2010
Skills
- Computer Skills
- Attention to Detail
- Data Entry
- Strong Work Ethic
Timeline
Scheduler/Intake Coordinator
Apineywoods Home Health
04.2015 - 06.2019
Carhop/Assistant Manager
Sonic Drive In
06.1998 - 04.2015
No Degree - Nursing/Accounting
Angelina College
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