Summary
Overview
Work History
Education
Skills
Timeline
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Maliyah Jenkins

Tempe,AZ

Summary

Dynamic and customer-focused professional with extensive experience at Urban Outfitters, Inc. Proven ability to enhance customer satisfaction through effective communication and exceptional service. Skilled in multitasking and cash handling, consistently fostering repeat business and maintaining high visual merchandising standards. Committed to team collaboration and training to elevate overall performance.

Overview

5
5
years of professional experience

Work History

Server

Butters Pancakes & Cafe
Scottsdale, AZ
01.2024 - 02.2026
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on menu items and service protocols, improving team performance.

Sales Associate

Urban Outfitters, Inc.
Scottsdale, AZ
10.2021 - 07.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained visual merchandising standards to align with brand guidelines and boost product visibility.
  • Operated point-of-sale systems accurately, processing transactions and managing customer accounts efficiently.
  • Collaborated with team members to restock inventory, ensuring shelves remained organized and well-presented.

Sales Associate

Buffalo Exchange
Tempe, AZ
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Sales Associate

Tillys
Chandler, AZ
01.2021 - 10.2021
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on menu items and service protocols, improving team performance.

Education

Associate of Science - Criminology

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Customer service expertise
  • Interactive communication skills
  • Exceptional communication

Timeline

Server

Butters Pancakes & Cafe
01.2024 - 02.2026

Sales Associate

Buffalo Exchange
04.2023 - 09.2023

Sales Associate

Urban Outfitters, Inc.
10.2021 - 07.2024

Sales Associate

Tillys
01.2021 - 10.2021

Associate of Science - Criminology

Maricopa Community Colleges, Phoenix College
Maliyah Jenkins