Professional Summary
Overview
Work History
Education
Skills
Timeline

Maliyah Tolbert

The Courthouse, New Braunfels Tx
New Braunfels,TX
1
year of professional experience

Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.

Work History

Hostess

3 Months
The Courthouse, New Braunfels Tx | 05.2026 - Current
  • Welcome and assist guests upon arrival, manage seating arrangements, maintain organized dining area, and support restaurant team to enhance overall guest experience. Handle customer requests with professionalism and a friendly attitude, ensuring guest satisfaction.
  • Greet and seat guests promptly, ensuring a welcoming atmosphere.
  • Manage reservation system to optimize table assignments and minimize wait times.
  • Collaborate with kitchen and serving staff to enhance dining experience for patrons.

service support

6 Months
Top Golf, New Braunfels Tx | 11.2025 - 05.2026
  • Delivered guest support in fast-paced environment by maintaining clean dining areas, bussing tables, running food and beverages, and preparing drinks to enhance guest satisfaction. Supported daily operations to ensure positive, welcoming experiences for guests through teamwork and strong customer service skills.
  • Improved service support efficiency by streamlining processes and implementing new technologies.
  • Liaised closely with equipment manufacturers, vendors, and suppliers to ensure timely access to service support and maintain a reliable network of resources for addressing technical issues.
  • Improved service support efficiency by streamlining troubleshooting processes and implementing time-saving tools.

Education

Diploma

Canyon Highschool | New Braunfels, TX | 05-2026

Skills

Customer Service
Communication
Teamwork & Collaboration
Cash Handling
Multitasking
Time Management
Organization
Problem Solving
Active Listening
Computer Skills
Adaptable Attitude
Patience and empathy

Timeline

Hostess

The Courthouse, New Braunfels Tx
05.2026 - CurrentRead More

service support

Top Golf, New Braunfels Tx
11.2025 - 05.2026Read More

Canyon Highschool

Diploma
Read More
Maliyah Tolbert