Customer Service Associate
Cookie Plug
12.2024 - Current
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- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated excellent time management skills by balancing multiple tasks simultaneously during busy periods without sacrificing quality of service provided to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
