Mallary Davis
Round Rock,TX
Summary
Operations professional prepared to leverage experience in sales management to enhance business performance. Expertise in developing and implementing process improvements while fostering a collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and efficiency.
Overview
5
5
years of professional experience
Work History
Operations Manager
Sephora USA
Austin, TX
10.2024 - Current
- Streamline operational processes to enhance efficiency and reduce costs.
- Leads cross-functional teams to implement inventory management improvements.
- Develops training programs for staff to improve service quality and performance.
- Analyzes sales data to identify trends and optimize product placement strategies.
- Manages inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Handles problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Supervises creation of exciting merchandise displays to catch attention of store customers.
Brand Manager
Dillard's, Inc.
Lake Charles, LA
03.2022 - 10.2024
- As my role in MAC management progresses, I am constantly learning and growing in my cosmetic journey. I manage my counter with enthusiasm and positivity whilst continually making goals and seeing significant increases each month. I, alongside my team, are booking makeup appointments, building baskets, and guiding our clientele into their MAC journey. We value versatility and diversity and are always looking for the next step to take in order to increase our volume. I am constantly in contact with clients and have built valuable relationships and sincere connections. I am constantly training and being sent to artistry classes to further expand my skills and grow in this industry.
Operations Associate
Sephora
Harrisburg, PA
11.2021 - 02.2022
- During my role in operations at Sephora, I expanded my skills in cosmetics by working behind the scenes. In the role I was required to process shipment, send orders, process BOPIS pick-ups, and change displays alongside signage. I was able to deep dive into brands and products like I was never able to before, and this role allowed me to expand my experience and grow within cosmetics. I did create significant connections and was able to work closely with my operations manager and learn the ins and outs of how to keep a successful store running.
Sales Lead
Sephora / Kohls
Mechanicsburg, PA
08.2021 - 11.2021
- Efficiently executed sales plans daily in order to optimize profits.
- Oversaw merchandise with weekly shipments, quickly replenished our store needs, and worked closely within operations.
- Helped to improve and coach new associates on performance, teamwork, and motivation.
- Supported store director with daily reports and opening and closing procedures.
Beauty Advisor
SEPHORA / JCPENNY
Lake Charles, LA
02.2021 - 06.2021
- Worked closely alongside experienced sales leads in order to gain knowledge and move-up within the company.
- Maintained customer clientele with personalized shopping experience and detailed demos.
- Regularly maintained store shelves and prepared merchandise for sale.
Education
Associate - Respiratory Therapy
LSU
Eunice, LA02.2020
High school diploma - undefined
Grand Lake High School
Lake Charles, LASkills
- Merchandising
- Sales Management
- Team leadership
- Operations management
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
Timeline
Operations Manager
Sephora USA
10.2024 - Current
Brand Manager
Dillard's, Inc.
03.2022 - 10.2024
Operations Associate
Sephora
11.2021 - 02.2022
Sales Lead
Sephora / Kohls
08.2021 - 11.2021
Beauty Advisor
SEPHORA / JCPENNY
02.2021 - 06.2021
High school diploma - undefined
Grand Lake High School
Associate - Respiratory Therapy
LSU
Authorization
Authorized to work in the US for any employer
Values in Action
I was awared the "Values In Action" award at my current employer for my consistency in driving results and pushing for the betterment of my team.