Mallikarjun Badiger
PUNE
Summary
Experienced professional in Performance Measurement of Portfolios, Mutual Funds, Composites, Simulations, etc, Reporting and Analytics.
Overview
17
17
years of professional experience
Work History
AO/Manager
Alliance Bernstein Business Services Pvt Ltd
PUNE
01.2023 - Current
- Leading the team of 8 TMs, managing the TATs and workflow, handling clients' escalations and queries, maintaining MIS, performance measurement of portfolios, mutual funds, composites, simulations etc.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
- Monitored daily operations to ensure efficient workflow.
- Developed team policies to ensure compliance with company standards.
Process Lead
AXA Business Services
12.2010 - 12.2022
- Performance Measurement of Portfolios, Mutual Funds, Composites, etc.
Associate
State Street Syntel Service Pvt.Ltd
08.2009 - 11.2010
- Performance and Analytics of Funds.
Process Executive
Infosys BPO Ltd.
10.2007 - 08.2009
- As a Process Executive, worked with British Telecom (Openreach) Process
- It's a Assurance Process, Here we are dealing with Faults and New Orders and finally we will decide whether it's Compensatory or Non-Compensatory.
Education
B.Com - Commerce
Karnataka University
01.2007
Skills
- Performance Analysis
- Financial Services
- Strong Analytical Skills
- Strong Communication Skills
- Team Management
- Process Management
- Excel
- Banking
Projects
First Rate New Performance Engine Project, 214 Days First Rate new system transition from mainframe application to web based Performance Measurement System
Languages
English, Hindi, Kannada
Timeline
AO/Manager
Alliance Bernstein Business Services Pvt Ltd
01.2023 - Current
Process Lead
AXA Business Services
12.2010 - 12.2022
Associate
State Street Syntel Service Pvt.Ltd
08.2009 - 11.2010
Process Executive
Infosys BPO Ltd.
10.2007 - 08.2009
B.Com - Commerce
Karnataka University
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