Mallori Jabbour
Eustis,FL
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
Surgical Coordinator
Mid Florida Eye Center
03.2020 - Current
- Coordinated with facilities to set up surgeries for 60-80 patients monthly.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Trained all new surgical coordinators.
- Performed various administrative tasks by filing, copying and faxing documents.
Assistant Manager
Bento Group
06.2017 - 01.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Bar Manager
TMG
10.2012 - 01.2017
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved customer service rankings by resolving issues quickly and accurately.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Education
No Degree - Nursing
Lake Sumter Community College
Leesburg, FLHigh School Diploma -
Umatilla High School
Umatilla, FL06.2011
Skills
- Complex Problem-Solving
- Computer Proficiency
- Schedule Coordination
- Adaptable and Flexible
- Hard working and organized
- Works well with others
- Takes direction well
Timeline
Surgical Coordinator
Mid Florida Eye Center
03.2020 - Current
Assistant Manager
Bento Group
06.2017 - 01.2020
Bar Manager
TMG
10.2012 - 01.2017
No Degree - Nursing
Lake Sumter Community College
High School Diploma -
Umatilla High School
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