Mallory Beltran
Garden Ridge,Texas
Summary
Developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele. Skilled in inventory management and handling transactions with accuracy and care. Seeking to leverage these transferable skills in new field, contributing to dynamic team and achieving organizational goals. Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Overview
2
2
years of professional experience
Work History
Hostess
La Cosecha Bar + Restaurant
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Promoted business loyalty by fostering positive customer relationships.
Food Service Worker
Tropical Smoothie
04.2023 - 08.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Learned other teammates' work tasks to train as backup.
- Optimized food presentation to enhance customer dining experience.
Education
Buisness - Marketing
Texas State University
San Marcos, TX05-2027
High School Diploma -
Davenport High School
Garden Ridge, Tx05-2023
Skills
- Customer service
- Time management
- Effective communication
- Attention to detail
- Multitasking efficiency
- Guest engagement
- Guest complaint resolution
Timeline
Hostess
La Cosecha Bar + Restaurant
04.2024 - Current
Food Service Worker
Tropical Smoothie
04.2023 - 08.2023
Buisness - Marketing
Texas State University
High School Diploma -
Davenport High School
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